Privacy Policy
This Privacy Policy explains how The Collectors Lounge S.R.L., S. de R.L. processes personal data collected through this website.
1. Responsible party
The responsible party is The Collectors Lounge S.R.L., S. de R.L., with legal address at C.87 521, 97000 Centro, Mérida, Yucatán, Mexico. Contact: merida@thecollectorslounge.mx.
2. Personal data collected
Through the contact form, we may collect your name or company, email address, optional telephone or WhatsApp number and the content of your message. If you contact us directly by email or WhatsApp, we process the information you choose to share. We do not request sensitive personal data through the form.
3. Purposes of processing
Primary purposes: responding to contact requests, following up on business enquiries and managing prospective client relationships. Secondary purposes, where you provide the relevant consent: sending newsletters, invitations, information about events, services, offers and other commercial communications.
4. Consent and choices
The contact form separates the acknowledgement of this Privacy Policy from the optional consent to marketing communications. You may decline marketing consent without preventing us from responding to your enquiry. You may withdraw marketing consent at any time by contacting us at merida@thecollectorslounge.mx.
5. Limiting use or disclosure
You may contact us at the email above to request that we stop using your data for optional marketing purposes. We will apply your request within the time required by applicable law.
6. Security and confidentiality
We apply reasonable administrative, technical and physical measures intended to protect personal data against loss, unauthorized access, alteration or disclosure. Access is limited to persons who need the information for the purposes described in this policy.
7. Service providers and transfers
At present, the website does not intentionally use third-party analytics, advertising pixels or marketing platforms. The contact form may rely on infrastructure or email-delivery providers required to operate the service; where a provider processes personal data on our behalf, it must be subject to the applicable contractual and legal requirements. We do not sell personal data. If you choose to contact us through WhatsApp, your messages are also subject to WhatsApp’s own terms and privacy policy.
8. ARCO rights
You may request access to your personal data (Access), correction (Rectification), deletion (Cancellation) or objection to processing (Opposition), in accordance with applicable Mexican law. To make a request, email merida@thecollectorslounge.mx with enough information to identify the data and the right you wish to exercise. We may request information reasonably necessary to verify your identity.
9. Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this policy and for applicable legal, accounting, contractual or dispute-resolution obligations. When data is no longer necessary, it will be deleted or otherwise handled in accordance with applicable law.
10. Cookies
The website is intended to use only cookies or similar technologies that are strictly necessary for its operation. We do not currently use advertising or analytics cookies.
11. Changes to this policy
We may update this Privacy Policy when our practices or applicable legal requirements change. The latest version will be published on this page. Last updated: October 6, 2026.